Versa 2 stuck on message "Data not cleared, Sync & Tried again"

[A_Khan]

So I noticed my Versa was showing a message on the screen saying "Data not cleared. Sync and try again" but when I tried syncing the device it wouldn't work. I ended up removing the device from my Fitbit account and now I don't think I can recover it because it will no longer pair with my phone. And everytime I try to restart my Fitbit, the same message keeps showing up.

I've tried viewing other threads surrounding this issue but thus far it seems like nobody has managed to fix this, which is extremely disappointing. It feels like I've just been scammed out of a smartwatch over an issue I cannot control and an issue it seems nobody knows how to fix. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @A_Khan. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 2 is still unresponsive. I understand your concern and how you must be feeling, I will do my best to help you with this!

Please note the message you're receiving usually appears when you performed a factory reset without first unpairing your watch from your phone's Bluetooth settings.

With that being said, please confirm whether you tried the steps below in the order listed:

• Unpair your Versa 2 from your phone's Bluetooth.
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Set up your Versa 2 again.
• If there is no connection, restart your Versa 2.

With the steps above, what I want you to do is to pair your Versa 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

If you can't get started with your Versa 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?