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Versa 2 stuck on the wallet app

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‎01-27-2024 23:42 - last edited on ‎01-29-2024 06:12 by Fitbit Moderator

‎01-27-2024 23:42 - last edited on ‎01-29-2024 06:12 by Fitbit Moderator

I have a Versa 2 that keeps getting stuck on the wallet app. It now is reading: Hold near reader. Has anyone ever had this happen? 

Moderator Edit: Clarified subject

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‎01-29-2024 06:14

‎01-29-2024 06:14

Hi there, @Txcowgirl65. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post, we'll be glad to help you with the inconvenience between your Versa 2 and the wallet app. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


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