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Versa 2 swim workout inaccuracy

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‎04-20-2021 14:46

‎04-20-2021 14:46

I recently started using my Versa 2 during my lap swimming. I swim 1500 meters at every workout and the Versa 2 has never matched my actual distance. It is consistently shorter than what I actually swam. Does it need to be reset??

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‎04-28-2021 18:53

‎04-28-2021 18:53

Thank you for visiting the Fitbit Community, @MarcW.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

 

In this case, I would recommend visiting this article, open the menu "Why does my Fitbit swim data seem wrong?" and follow the instructions.

 

In addition, please make sure to set the pool length for your Fitbit device by following the instructions in the same article shared above.

 

Whether none of this helps, you can restart your watch by following these steps.

 

Please let us know if you have any questions.

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