Versa 2 time is frozen

[SunsetRunner]

Received my Versa 2 Special Edition earlier today. Have it set up but the time froze. It's stuck at 6:16pm and has been stuck the for the past 90+ minutes. No idea why it's frozen, no idea ho to get it going again. I have an iPhone 8+ and the watch is connected by way of Bluetooth. Any help is appreciated. Thanks in advance!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @SunsetRunner, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

I'd like to follow up and help you with your Versa 2 (SE) since the time is frozen. In order to fix this issue, restart your Versa as described in this help article. After this, sync your watch and see if the issue gets fixed.

Keep me posted on the outcome.

[SunsetRunner]

I did try that a few hours after I created the topic and it worked. Its been working fine ever since. Thank you for the help!

[JuanJoFitbit]

Hi @SunsetRunner, that's great news! I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀