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Versa 2 touch screen stopped working and notifications are not coming through

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‎07-28-2021 07:24 - last edited on ‎07-28-2021 14:28 by Fitbit Moderator

‎07-28-2021 07:24 - last edited on ‎07-28-2021 14:28 by Fitbit Moderator

My touch screen is not working. It is charged, I have restarted it. Still will not work. I can’t swipe up and down or side to side. Nothing happens. Also not receiving texts on it. 

 

 

Moderator Edit: Clarified subject

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‎07-28-2021 14:30 - edited ‎09-15-2023 05:58

‎07-28-2021 14:30 - edited ‎09-15-2023 05:58

Hi there, @MJB44. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since the restart didn't work, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

As for the notifications not coming through, see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-28-2021 14:30 - edited ‎09-15-2023 05:58

‎07-28-2021 14:30 - edited ‎09-15-2023 05:58

Hi there, @MJB44. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since the restart didn't work, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

As for the notifications not coming through, see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer