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Versa 2 tracks heart rate when it's not being worn

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‎04-20-2021 16:37 - last edited on ‎04-21-2021 06:14 by Fitbit Moderator

‎04-20-2021 16:37 - last edited on ‎04-21-2021 06:14 by Fitbit Moderator

Has anyone found that it registers a heart rate and a high one at that even if you’re not wearing it?  So my RHR always seems higher than it should be.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎04-21-2021 06:09

‎04-21-2021 06:09

@SunsetRunner It's great to see you in our Fitbit Community. Since you mentioned that your Versa 2 registers heart rate data when you don't wear it, I'd like you to restart your watch as described in this help article. After this, monitor your watch during the next 24 hours and see if it stops tracking heart rate when you don't wear it.

 

Hope this helps.

JuanJo | Community Moderator

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‎04-21-2021 08:37

In response to JuanJoFitbit

‎04-21-2021 08:37

Thank you. Will try that

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‎04-22-2021 04:09 - last edited on ‎08-25-2024 10:17 by Fitbit Moderator

In response to SunsetRunner

‎04-22-2021 04:09 - last edited on ‎08-25-2024 10:17 by Fitbit Moderator

@SunsetRunner You are very welcome! I also appreciate that you will take the time to try the steps shared above.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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