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Versa 2 turned off and won't restart

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‎04-23-2020 19:11

‎04-23-2020 19:11

Versa 2 just abruptly went blank today. Charged day before. Wouldn't restart. Put in charger. Now it's too hot to handle. Recommendations?

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‎04-24-2020 13:43

‎04-24-2020 13:43

Welcome to the Fitbit Community, @Quarterm. 

 

I am sorry to hear your Versa 2 turned off and won't restart. Thanks for trying to resolve this and providing the additional details, I am glad to assist you with that. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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