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Versa 2 turned off and won’t turn on

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‎08-07-2022 00:04

‎08-07-2022 00:04

Out of the blue, my watch turned off while I was using it and won't turn it on. Please help. Thank you. 

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‎08-09-2022 19:11 - last edited on ‎02-10-2024 08:56 by Fitbit Moderator

‎08-09-2022 19:11 - last edited on ‎02-10-2024 08:56 by Fitbit Moderator

Welcome to the Fitbit Community, @_zabojnukova_.

Thank you for informing us about the issues you experienced with your Fitbit Versa 2.

In this case, please follow these troubleshooting steps to resolve battery issues.

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

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