help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 turns off after removing it from charger

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-01-2021 19:05 - last edited on ‎11-05-2021 14:34 by Fitbit Moderator

‎11-01-2021 19:05 - last edited on ‎11-05-2021 14:34 by Fitbit Moderator

My versa 2 shows 100% charged while on charger but turns off once I take it off the charger. While on charge the 100% charge in the top right corner shows in yellow .

 

Moderator Edit: Clarified subject and updated label

Best Answer
Labels:
1 REPLY 1

‎11-05-2021 14:48

‎11-05-2021 14:48

Welcome to the Community Forums, @djmikecrider.

 

I've moved your post to the Other Versa Smartwatches board so you can receive more related responses. Thanks bringing this to our attention, I'm sorry you're having this experience with your Versa 2. If you haven't done so, please give a try to the troubleshooting steps described in this help article and monitor your watch in the next days.

 

If by any chance the issue persists, I'd suggest contacting our Support team so they can see what can be done to bring you back on track. They're available via chat and phone, just click here to get connected with them.

 

Hope this helps.

Best Answer
0 Votes