03-09-2020 10:50
03-09-2020 10:50
Problem has been intermittent for approximately a week but today it appears permanent. Tried uninstall/reinstall, force quit, multiple attempts to sync but no change. My Versa is basically a watch at this point.
03-10-2020 09:23
03-10-2020 09:23
@Littlebirdysong Welcome! It's good that the community is growing!
Let me help you with your Versa 2 screen not swiping and thank you for troubleshooting this issue. I suggest you try restarting your Versa 2 by following these instructions and see how it responds.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
03-10-2020 17:38
03-10-2020 17:38
03-11-2020 18:16
03-11-2020 18:16
I’ve tried multiple restarts and I still have only a watch. Help please- I want to get to Pandora and all the other reasons I purchased a Fitbit.
thank you
03-11-2020 19:21
03-11-2020 19:21
I did a factory reset, installed/reinstalled the app, checked for updates - still can't swipe! Help!