Versa 2 - unlock with your phone

[Saima000]

My Fitbit versa 2 is locked and says "unlock with your phone", however I stupidly removed the device from my Fitbit account and now realised I shouldn't have as I can't re pair it as I need to be able to see the 4 digit pairing code on the watch screen which won't display because of the lock. 

Moderator edit:  updated subject for clarity

[Saima000]

Versa 2 is the watch i have sorry i cant edit the title

[JuanFitbit]

@Saima000 , A warm welcome to the Community! Thank you for your messages. 
I've corrected the title so that the Community gets the info correctly!

As you mentioned, you removed the Versa 2 from your account. In that case, the only ones that can assist you further is our Support team .

Fill up the form. You'll see then a few recommended articles. Press continue to see our contact info. 

For future references, should this come again, I suggest you to have a look at this: How do I unlock my Fitbit device with my phone?

[Saima000]

Hi..thanks for correcting the title!

i have tried to get some help from the articlew and there was a solution someone suggested by holding the restart button and letting it do a reboot but this hasn't worked for me

i have an open ticket for this and they are looking into it for me however they repeatedly twll me they have passed it to

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The highest support level but its been weeks without a response

All i need is a way to reboot the watch so that it brings up the 4 digit pin the app asks me to enter into the app