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Versa 2 upper left part of touchscreen not working

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‎10-21-2021 09:37 - last edited on ‎10-21-2021 11:46 by

‎10-21-2021 09:37 - last edited on ‎10-21-2021 11:46 by

Hi all,

Since this morning my Fitbit versa 2 is acting strange. The upper left part of the watch is not responding on touch anymore. I already tried resetting my Fitbit multiple times with no succes. Furthermore I tried using a different clock but this also didn't solve the problem.

What can I do else? 

 

Thanks in advance

 

 

Moderator edit: subject for clarity 

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‎10-21-2021 11:51 - last edited on ‎08-15-2023 05:39 by Fitbit Moderator

‎10-21-2021 11:51 - last edited on ‎08-15-2023 05:39 by Fitbit Moderator

Welcome to the Fitbit Community, @CarienD.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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