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Versa 2 v70.7.14 -- can't install apps or clocks

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Fitbit "is aware of the problem and working on a fix" according to the help chat.  No timeframe.  Many apps and faces won't install via my mobile app because it says I don't have the latest version of the firmware, but Fitbit Chat assures me I do and that they are aware of this issue.  I was told I could check on the status of the issue by coming here to the forums, but I see no topics about this.  So I'm starting one.

 

Anyone else with this issue?  Anyone know anything about the fix?  Anyone ever have a positive experience dealing with Fitbit?

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My clock is  also not working!! Have you found a solution?

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