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Versa 2 vibration motor and Screen Wake not working

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‎10-07-2020 00:09 - last edited on ‎10-09-2020 12:38 by Fitbit Moderator

‎10-07-2020 00:09 - last edited on ‎10-09-2020 12:38 by Fitbit Moderator

My versa 2 doesn’t vibrate and doesn’t wake up even with automatic wake up on

 

Moderator Edit: Clarified subject

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‎10-09-2020 12:40 - edited ‎10-31-2023 07:53

‎10-09-2020 12:40 - edited ‎10-31-2023 07:53

Hi there @Kkeke, welcome to the Community Forums. I'm sorry to hear that your Versa 2's vibration motor and Screen Wake stopped working. I'll be glad to help you. 

I've seen you got in touch with our Support Team after posting here and they already helped you to get back on track. 

Please don't hesitate to let us know if there's anything else we may do for you in the near future. 

Maria | Community Moderator, Fitbit


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