help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 - watch is locked

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-12-2025 12:27 - last edited on ‎02-12-2025 12:37 by Fitbit Moderator

‎02-12-2025 12:27 - last edited on ‎02-12-2025 12:37 by Fitbit Moderator

My watch is locked and it is not connected to any device

Moderator edit:  updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-12-2025 12:41

‎02-12-2025 12:41

@Verlyzok , A warm welcome to the Community! Thank you for your message. 

If your Versa 2 is still paired to your account, please do NOT remove it from the account/Fitbit App. 

Do you get any error message? If so what does it say?
In the meantime please have a look at this: How do I use the device lock on my Fitbit device?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes