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Versa 2 weather app not updating

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‎02-10-2021 08:10 - last edited on ‎02-10-2021 16:37 by Fitbit Moderator

‎02-10-2021 08:10 - last edited on ‎02-10-2021 16:37 by Fitbit Moderator

My weather app is not syncing with versa 2 starting 2 days ago. Says wrong temp and seems to be froze

 

Moderator Edit: Clarified subject

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‎02-10-2021 16:37

‎02-10-2021 16:37

Hi @pennymcool, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. If the weather doesn't update, check the following settings:

 

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

 

After taking the above into consideration, please restart your Versa 2 and let me know if the issue persists.

 

I'll be around.

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