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Versa 2 went black and white

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‎03-10-2021 18:50

‎03-10-2021 18:50

I had my versa 2 since November 2019. All went well, really loving this watch. Until this morning it suddenly turn to black and white. It still syncs to my iPhone, it still vibrates when there’s a notification but i cant see whats happening on the watch. I tried restarting it multiple times, i tried changing the clockface to the one originally from fitbit. But still doesn’t work, it becomes normal for like 10 seconds and then same display. Any other suggestions to solve this problem? 

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‎03-11-2021 13:20

‎03-11-2021 13:20

Welcome to the Fitbit Community @JoyPrajogo.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.

 

See you around.

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