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Versa 2 werkt niet meer

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‎04-19-2020 18:16

‎04-19-2020 18:16

in oktober 2019 kocht ik een versa 2, ik was daar zeer tevreden over, doch hij laad niet meer op en geeft geen teken van leven meer.

Gezien de coronacrisis kan ik niet naar de winkel ( Vandenborre) waar ik de versa 2 gekocht heb.

Wat kan ik doen?

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‎04-20-2020 07:04

‎04-20-2020 07:04

Hi there @Frankavet, welcome to the Community Forums. We currently aren't staffed to provide support in Dutch within the Community Forums.

 

We currently support French, Italian, Spanish, German, Korean, Chinese, Japanese and English. Hopefully we can support more locales in the future. If you could reply me back in English, I'll be more than glad to help you. 

 

In the meantime, if  you are experiencing any of the following issues, restart your device:

 

  • Won't sync
  • Won't respond to button presses, taps, or swipes
  • Charged but doesn't turn on
  • Won't track your steps or other stats

Restarting your device turns it off and on without deleting any activity data. In order to do so, see: How do I restart my Fitbit device?

 

However, if you prefer any of the languages I mentioned above, feel free to post in the Versa Smartwatches forum according to the language of preference.

 

I'll be around. Have a nice day! 😉

Maria | Community Moderator, Fitbit


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