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Versa 2 white flashing display

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‎10-04-2020 00:43 - last edited on ‎10-04-2020 18:04 by Fitbit Moderator

‎10-04-2020 00:43 - last edited on ‎10-04-2020 18:04 by Fitbit Moderator

I was just sitting in my living room when the screen on my Fitbit stopped working and started flashing white. 

 

Ive tried restarting and And it’s still flashing white.

 

I love my Fitbit and really want this fixed.  It’s only 3/4 months old. How do I claim the warranty? 

 

Moderator Edit: Clarified subject

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‎10-04-2020 18:04 - last edited on ‎08-29-2025 08:35 by Fitbit Moderator

‎10-04-2020 18:04 - last edited on ‎08-29-2025 08:35 by Fitbit Moderator

Hi @Mkirst, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying our restart process before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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