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Versa 2 - white flashing screen & unable to view

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‎03-18-2021 12:51 - last edited on ‎03-18-2021 17:57 by Fitbit Moderator

‎03-18-2021 12:51 - last edited on ‎03-18-2021 17:57 by Fitbit Moderator

  • My screen has all of a sudden turned white. Flashes like a strobe and unable to view anything. 
    tried changing the clock face, factory reset; checking charge (at 87% on phone). Nothing seems to work! Anyone had anything like this. It’s only 1 year old! 

 

Moderator edit: added label

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‎03-18-2021 17:56

‎03-18-2021 17:56

Welcome to the Fitbit Community @Dbaxter4.

 

I Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

I moved your post to Other Versa Smartwatches board because it is more related to the topic.

 

See you around.

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