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Versa 2 will not show the clock screen

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‎01-04-2024 11:54 - last edited on ‎01-05-2024 09:56 by Fitbit Moderator

‎01-04-2024 11:54 - last edited on ‎01-05-2024 09:56 by Fitbit Moderator

My versa 2 watch will not respond when the side button is pressed.  Will not show the clock screen, data, etc.

 

Moderator edit: clarified subject.

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‎01-05-2024 09:54

‎01-05-2024 09:54

It's good to see you participating in the community @racjac.

Thank you for sharing the details about this situation with your Versa 2. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Please keep an eye on your inbox and let them know if you have news. 

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