Versa 2 with many lines on the screen

[CamMak222]

My Versa 2 started to show lines today. I don’t just mean white lines, it has multiple colours on it.

 How can this be fixed?  I’ve only had it since January. 

Moderator edit: format

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @CamMak222.  

Thank you for all the details that you've provided regarding the problem that you've been experiencing with your Versa 2 watch. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. In this case, they will let you know how to proceed. 

Have a great day. 

[SelenaTeresa]

May I ask the result? Mine is suddenly doing this tonight. No damage or water intake. 

[CamMak222]

I sent my concern/ problem to the support and they sent me a new tracker.

Andrea Silson

[DavideFitbit]

@SelenaTeresa Thank you for confirming that you've been experiencing the same inconvenience with your Versa 2. 

It seems that you've also contacted the Customer Support team and they've provided you with further assistance. 

@CamMak222 That's great news. thank you for sharing this update. 😁

Have a great day.