06-02-2024
09:01
- last edited on
06-02-2024
09:50
by
MarreFitbit
06-02-2024
09:01
- last edited on
06-02-2024
09:50
by
MarreFitbit
My versa 2 is dead when i put it on the charge eventually it starts up but stays at 0% wont charge, even after days of "charging" and as soon as i remove it from the charger it dies. I got it for Christmas 2022
Moderator Edit: Clarified subject
06-02-2024 09:52
06-02-2024 09:52
Hi there, @Correyrr. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 is not charging at all. I understand your concern, I will do my best to help you.
As a first approach, please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working. Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.
When it has had two hours, try restarting your Versa 2. I would recommend trying this maybe twice in a row if a first try doesn’t work.
If the above doesn't work, please see Why isn't my Fitbit device's battery charging?
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