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Versa 2 won't charge or turn on

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‎10-12-2021 15:12 - last edited on ‎10-13-2021 06:04 by

‎10-12-2021 15:12 - last edited on ‎10-13-2021 06:04 by

totally dark, will not charge

 

 

Moderator edit: subject for clarity 

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‎10-13-2021 06:07 - last edited on ‎11-28-2024 11:37 by Fitbit Moderator

‎10-13-2021 06:07 - last edited on ‎11-28-2024 11:37 by Fitbit Moderator

Welcome to the Fitbit Community, @ml-1955.

Thanks for the details shared in your post. I recommend following our complete troubleshooting instructions in Why isn't my Fitbit device's battery charging? Additionally, please connect your watch to the charging cable and try to update it: How do I update my Fitbit device?

Hope this helps. 

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