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Versa 2 won't charge

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‎11-26-2020 18:13 - last edited on ‎12-04-2020 09:40 by Moderator Alum

‎11-26-2020 18:13 - last edited on ‎12-04-2020 09:40 by Moderator Alum

My Fitbit Versa 2 will not take a charge or change screens when I press side button? It started this 2 days ago. Is there anyway to reset or do I assume its life is over and purchase a new one?

 

 

Moderator Edit: Clarified subject

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‎11-26-2020 19:40

‎11-26-2020 19:40

Hi @z71txman by Fitbit 2, what do you mean? 

The Charge 2, Inspire 2, or Versa 2. 

As for a restart try this. 

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‎12-04-2020 09:40 - last edited on ‎07-31-2024 04:10 by Fitbit Moderator

In response to Rich_Laue

‎12-04-2020 09:40 - last edited on ‎07-31-2024 04:10 by Fitbit Moderator

Welcome to the Community, @z71txman and @Rich_Laue, thanks for the input.

I appreciate all the efforts in trying to fix this battery issue. If your watch isn't charging, I recommend taking a look at the help article: Why isn't my Fitbit device's battery charging? and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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