help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won’t charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-27-2021 01:39

‎10-27-2021 01:39

My versa2 went completely flat and now won’t charge . I usually recharge at about 10%. I’ve tried cleaning the charging port and pressing and holding the side button to no avail. I’ve contacted Fitbit who said they’re checking my warranty. I think I’ve had it 2 years and a couple of weeks. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-27-2021 04:24 - last edited on ‎08-23-2024 04:04 by Fitbit Moderator

‎10-27-2021 04:24 - last edited on ‎08-23-2024 04:04 by Fitbit Moderator

@LindaSmith229 Welcome to our Fitbit Community. Regarding the charging issue that your Versa 2 has experienced, I appreciate the time spent trying to get it fixed before contacting our forums.

I noticed that our Support team contacted you via email providing more information about your warranty status. Please reply to their email in case more assistance is needed.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎04-28-2022 13:38

In response to JuanJoFitbit

‎04-28-2022 13:38

I have been having the same problems with my Versa 2 not holding a charge.  I have tried all the suggested techniques and strategies with no avail.  I've actually tried them several times.  Are there newer suggestions since these posts or an updated article?

Best Answer
0 Votes