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Versa 2 won't charge

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‎01-09-2022 03:11 - last edited on ‎01-10-2022 11:14 by Fitbit Moderator

‎01-09-2022 03:11 - last edited on ‎01-10-2022 11:14 by Fitbit Moderator

Since a week my Versa 2 is no longer charging. I’ve cleaned the device and checked the charger with another versa 2 and that still works. It really seems to be the watch itself. Even if I leave it in to charge all day it won’t start. The fitbit is from november 2020.

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎01-09-2022 04:26

‎01-09-2022 04:26

So what did you end up doing?

 

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‎01-09-2022 04:31

‎01-09-2022 04:31

Same problem with my versa2 as well not charging. What is the work around.

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‎01-09-2022 05:42

‎01-09-2022 05:42

Anyone from Fitbit with a solution?

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‎01-10-2022 11:22 - edited ‎07-21-2023 03:30

In response to Mayabb

‎01-10-2022 11:22 - edited ‎07-21-2023 03:30

Hi there, @Mayabb. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. The best way to get help for this problem is to chat with us online or give us a call. Click here to get

@Bktc @classiccindy Thanks for stopping by in the Community Forums. I've seen you both have contacted our Support Team to report this issue. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back so they can continue assisting you.

Maria | Community Moderator, Fitbit


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