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Versa 2 won’t connect to Samsung Galaxy 7.

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I just got my Versa 2 a couple days ago and it still hasnt connected. I have tried restarting it and reconnecting it. For some reason it will not connect 

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@confusedmom77 Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried. In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email. 

 

I'll be around if you have any additional questions. 

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