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Versa 2 won't connect to Wi-Fi nor sync

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‎11-12-2022 14:10 - last edited on ‎11-14-2022 12:06 by Fitbit Moderator

‎11-12-2022 14:10 - last edited on ‎11-14-2022 12:06 by Fitbit Moderator

My Versa 2 is due an update but won’t connect to the internet to allow me to do this. I have tried searching for WiFi and also connecting manually but it won’t work. 
my Vera 2 now won’t sync to the app at all but because it won’t connect to the internet o can’t install and update! 
HELP! 

 

Moderator Edit: Clarified subject

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‎11-14-2022 12:09 - edited ‎06-13-2023 10:36

‎11-14-2022 12:09 - edited ‎06-13-2023 10:36

Hi there, @HannahMac197. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

To solve this issue, I suggest following the troubleshooting steps provided here Why won't my Fitbit watch connect to Wi-Fi?

Also, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-14-2022 12:09 - edited ‎06-13-2023 10:36

‎11-14-2022 12:09 - edited ‎06-13-2023 10:36

Hi there, @HannahMac197. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

To solve this issue, I suggest following the troubleshooting steps provided here Why won't my Fitbit watch connect to Wi-Fi?

Also, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes