Versa 2 won't connect to Wi-Fi

[Tinfoil]

versa not connecting to internet 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Tinfoil, welcome to the Community Forums. 

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit watch connect to Wi-Fi? 

Let me know how it goes or if you need further help.

[.chris.]

I am having the same issue, I did those things and it did not fix the problem.

[Kimmiel]

Same problem here. Did all the troubleshooting and still no update or connection 

[.chris.]

So my partner finally figured it out, I had an adblocking thing on my phone and it wouldn't let me use the features in the app when that was the case. I am very irritated about this "feature" of the fitbit app.

[MarreFitbit]

Hi there @Kimmiel, welcome on board. Thanks for following the tips and recommendations I posted above. I've seen you contacted our Support Team after posting here and they tried helping you. If you still need help, please feel free to contact our team back. 

Hello @.chris., we acknowledge the limitation we have on our part particularly on what you have experienced. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Thanks for your efforts in troubleshooting your watch, we're glad to hear that you're back on track.