help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't connect to my Echo buds

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-19-2020 15:20 - last edited on ‎08-20-2020 13:46 by Fitbit Moderator

‎08-19-2020 15:20 - last edited on ‎08-20-2020 13:46 by Fitbit Moderator

My versa 2 will not connect to my echo buds.i get to the pairing echo buds screen and it just spins forever. I have no other bluetooth devices paired to the versa 2 and i have tried restarting. I have not seen any real response to this so hopefully someone sees this and has a solution.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-20-2020 13:39

‎08-20-2020 13:39

Hi there @sparx578, welcome to the Community Forums. Thanks for the details shared in your post about the difficulties you've been having to connect your Versa 2 to your Echo buds. I appreciate you've taken the time to troubleshoot your watch and echo buds prior to posting here.

 

Please confirm that you've restarted your Versa 2 as described here: How do I restart my Fitbit device?

 

After that, restart your wireless buds following the instructions from the manufacturer. Then, pair the buds again and let me know if you're still experiencing the same situation so I can check this further.

 

In addition, make sure to take a look at this article to properly pair your Amazon echo buds: How do I connect Bluetooth audio devices to my Fitbit watch?

 

I'm looking forward to your response, keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-20-2020 14:24

In response to MarreFitbit

‎08-20-2020 14:24

I have restarted the versa 2.
I have restarted the earbuds.
I have followed the steps listed in the article.
I still cannot pair. It gets to the pairing screen then it will not finish
the pairing.
Best Answer
0 Votes