03-21-2022 01:55 - last edited on 03-22-2022 10:29 by MarreFitbit
03-21-2022 01:55 - last edited on 03-22-2022 10:29 by MarreFitbit
Hi. Haven’t changed or done anything new. I use iPhone 12. My Fitbit keeps saying it needs pairing and then nothing happens. I always have to clear the message while using the app. I also done get sms notifications on my Fitbit anymore. How do I fix this?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-22-2022 10:31 - edited 01-08-2024 05:07
03-22-2022 10:31 - edited 01-08-2024 05:07
Hi there, @Paaaaam. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:
*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.
Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.
If you continue having syncing difficulties, see Why won't my Fitbit device sync?
If the syncing issue is solved, but notifications are still not coming through, please see Troubleshooting quick tips for iPhones
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-22-2022 10:31 - edited 01-08-2024 05:07
03-22-2022 10:31 - edited 01-08-2024 05:07
Hi there, @Paaaaam. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:
*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.
Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.
If you continue having syncing difficulties, see Why won't my Fitbit device sync?
If the syncing issue is solved, but notifications are still not coming through, please see Troubleshooting quick tips for iPhones
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...