Versa 2 won't connect to my iPhone anymore

[ElsaQ]

My iPhone can’t detect the Fitbit Versa 2. Had no problems for 2 years but now this 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @ElsaQ. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I suggest trying the following steps:

• Unpair your Versa 2 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 2.
• If there is no connection, restart your Versa 2.
• Once your Versa 2 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

[NancyB · Accepted solution]

Did you update your iPhone to the latest iOS release? I had same prob & the iOS 16.3 update fixed my sync prob. UNFORTUNATELY, after subsequently installing the latest Fitbit App release (3.75) I now have a diff sync prob. Every single time I try to sync, I have to forget my Versa in BT then re-pair it. 
Don’t know what’s worse; lack of adequate testing or release mgr giving the ok to go live w/it. And they never specify in the release notes what ‘bug fixes’ they’re promoting. The whole point of release notes is to tell users WHAT probs they’ve fixed. 

[ElsaQ]

Thanks. Actually I’ve tried all these steps prior to writing on this platform.

Sent from my iPhone

[ElsaQ]

Thanks! I updated the latest iOS update and now it’s paired.

Sent from my iPhone