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Versa 2 won't connect to my phone's Bluetooth

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‎01-13-2022 06:24 - last edited on ‎01-13-2022 07:44 by Fitbit Moderator

‎01-13-2022 06:24 - last edited on ‎01-13-2022 07:44 by Fitbit Moderator

Versa 2 is not connecting with phone, initially for week it was connecting, now Versa 2 doesn't connect with Phone, none of the notifications are seen in phone

 

 

Moderator Edit: Clarified subject

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‎01-13-2022 06:46

‎01-13-2022 06:46

Hi @Versa2_issue  -  as a first step have you restarted both the phone and the watch ?

Author | ch, passion for improvement.

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‎01-13-2022 07:46 - edited ‎09-02-2023 07:30

In response to Guy_

‎01-13-2022 07:46 - edited ‎09-02-2023 07:30

Hi there, @Versa2_issue. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen you contacted our Support Team before posting here. If the steps they recommended didn't work, please feel free to reply back to the last email you received from our team so they can continue assisting you.

I've moved your post to the Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


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