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Versa 2 won't connect to my phone's Bluetooth

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‎01-30-2022 12:00 - last edited on ‎01-31-2022 07:09 by Fitbit Moderator

‎01-30-2022 12:00 - last edited on ‎01-31-2022 07:09 by Fitbit Moderator

Hello my watch lost connection with my phone. I have turned Bluetooth on and off, restarted phone and watch several times, uninstalled appt and reinstalled and STILL my phone can't connect or find the watch. Help please!! Also now the time is 3 minutes behind? Random

 

Moderator Edit: Clarified subject

 

 

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‎01-31-2022 07:11 - edited ‎08-08-2023 12:00

‎01-31-2022 07:11 - edited ‎08-08-2023 12:00

Hi there, @StressedVicky. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back so they can continue helping you.

Maria | Community Moderator, Fitbit


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