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Versa 2 won't connect to my phone

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‎08-08-2020 09:19 - last edited on ‎08-10-2020 16:48 by Fitbit Moderator

‎08-08-2020 09:19 - last edited on ‎08-10-2020 16:48 by Fitbit Moderator

I noticed my Versa2 is showing incorrect time abs tried to sync it, while clicking on sync it has show red ! , I have turned off my blutooth and try to reconnect which didn't not happen . I have uninstalled fitbit app and installed it again log out of app and log in re started versa and my mobile but no luck , can any one help me out with this problem

 

Moderator Edit: Clarified subject

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‎08-10-2020 16:52 - edited ‎10-03-2023 10:04

‎08-10-2020 16:52 - edited ‎10-03-2023 10:04

Hi there @Ashu389, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties you've been experiencing with your Versa 2. I appreciate all the steps you've tried so far in order to solve the issue, I'll be glad to help you.

I've seen that you contacted our Support Team after posting here and they're now helping you to get back in business. Please stay tuned to your inbox for updates on your case.

Maria | Community Moderator, Fitbit


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