help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't connect to my phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2023 08:01 - last edited on ‎06-05-2023 08:34 by Fitbit Moderator

‎06-05-2023 08:01 - last edited on ‎06-05-2023 08:34 by Fitbit Moderator

Hi, my versa 2 is not connecting. All my notifications are not coming through and watch not responding apart from the time.

 

Please advise 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎06-05-2023 08:37

‎06-05-2023 08:37

Hi there, @Swiitefy. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

To better assist you, please let me know the model of the phone you're using. Also, please confirmed where you've tried the steps provided here Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎06-05-2023 09:09

In response to MarreFitbit

‎06-05-2023 09:09

iPhone 12 Pro

KR
Efua
Best Answer
0 Votes

‎06-05-2023 09:36

In response to Swiitefy

‎06-05-2023 09:36

@Swiitefy Thanks for the details provided. 

Have you tried the tips and recommendations provided in the help article I've shared above?

Also, please see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎06-09-2023 01:04

In response to MarreFitbit

‎06-09-2023 01:04

Yes but the same 

Best Answer
0 Votes