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Versa 2 won't connect to phone and won't receive text notifications

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‎02-09-2020 11:30 - last edited on ‎02-10-2020 03:42 by Fitbit Moderator

‎02-09-2020 11:30 - last edited on ‎02-10-2020 03:42 by Fitbit Moderator

My Versa 2 no longer connects to my iPhone delivering no text messages  My versa is synced to the iPhone and Bluetooth connected. Any ideas to try?

 

 

Moderator edit: updated subject for clarity

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‎02-10-2020 03:41

‎02-10-2020 03:41

@Rereodie, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't connect with your phone and won't receive text notifications from your iPhone.

 

Please try the troubleshooting steps that are listed in this help article in order to fix the syncing issues.

 

Regarding the notifications issue, please follow the steps described in this help page. Finally, monitor your watch for the next 24 hours and see if the issues get fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎02-10-2020 03:41

‎02-10-2020 03:41

@Rereodie, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't connect with your phone and won't receive text notifications from your iPhone.

 

Please try the troubleshooting steps that are listed in this help article in order to fix the syncing issues.

 

Regarding the notifications issue, please follow the steps described in this help page. Finally, monitor your watch for the next 24 hours and see if the issues get fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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