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Versa 2 won't display any of my data since the update

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‎09-10-2021 08:13 - last edited on ‎09-10-2021 08:42 by Fitbit Moderator

‎09-10-2021 08:13 - last edited on ‎09-10-2021 08:42 by Fitbit Moderator

None of my clocks will display my activity data since updating. The tracking is still active and my app updates, but nothing displays on the watch 

 

 

Moderator Edit: Clarified subject

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‎09-10-2021 08:51 - edited ‎08-10-2023 05:39

‎09-10-2021 08:51 - edited ‎08-10-2023 05:39

Hi there, @Baldbasilisk. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-10-2021 08:51 - edited ‎08-10-2023 05:39

‎09-10-2021 08:51 - edited ‎08-10-2023 05:39

Hi there, @Baldbasilisk. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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