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Versa 2 won't hold a charge

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‎07-19-2021 15:10 - last edited on ‎07-19-2021 15:45 by Fitbit Moderator

‎07-19-2021 15:10 - last edited on ‎07-19-2021 15:45 by Fitbit Moderator

I have a versa 2 that will not hold a charge. I have not gotten it wet. It will charge but will not hold a charge. I only used it about 2-3 months before it started doing this. Help!

 

Moderator Edit: Clarified subject & Edited format 

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‎07-19-2021 16:22 - edited ‎06-09-2023 04:17

‎07-19-2021 16:22 - edited ‎06-09-2023 04:17

Hi there, @Roseh03. Welcome to the Community Forums. Thanks for the details provided in your post, I understand where your concern is coming from. 

I've seen you tried reaching out to our Support Team after posting here, but your chat got disconnected. In this case, the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected.

In the meantime, please see Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-19-2021 16:22 - edited ‎06-09-2023 04:17

‎07-19-2021 16:22 - edited ‎06-09-2023 04:17

Hi there, @Roseh03. Welcome to the Community Forums. Thanks for the details provided in your post, I understand where your concern is coming from. 

I've seen you tried reaching out to our Support Team after posting here, but your chat got disconnected. In this case, the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected.

In the meantime, please see Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes