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Versa 2 won't hold a charge

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‎05-19-2021 07:15 - last edited on ‎12-25-2022 04:32 by Moderator Alum

‎05-19-2021 07:15 - last edited on ‎12-25-2022 04:32 by Moderator Alum

Hey guys,

I got my Versa 2 last summer and it was working well, but the last week or so, it has not been able to hold a charge.  I have tried letting it rest or then fully charge, but it won't even hold a charge overnight. I literally charged it partially (in case I was over charging it), this AM before work and just looked down to see that it was dead again.  This is after it died overnight.  I looked at other replies to get help, made sure the charging area was clean and hardly ever get it wet, but at this point, I don't know what to do and I don't want the 12 month warranty to lapse.  Any suggestions on who to contact?? Thanks in advance!

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‎05-19-2021 07:50

‎05-19-2021 07:50

i have the exact same problem with my versa 2 but it is a replacement and because of that there is no warranty apparently which is frustrating as i love my fitbit but do not want to purchase another as the replacement was for the exact same problem on my versa

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‎05-19-2021 10:08

In response to Kaitlynscott

‎05-19-2021 10:08

I had been having the same problem about 2 weeks ago. It would not hold a charge , after about 4 hours was dead. It wasn’t very frustrating,since it is less than a year old. I was reading that done people were turning off the Bluetooth . I tried that , now holds a charge for almost 6 days . 

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