Versa 2 won't hold a charge

[Arriyann]

Has a exclamation mark in the middle and won’t hold charge 


Moderator Edit: Clarified subject

[Odyssey13]

Hi @Arriyann  which Fitbit do you have? It's best to put this in the forum area that best matches the device you're using.

[Arriyann]

I have the Fitbit Versa 2

[Odyssey13]

I'll move your post to that area for more relevant responses.

[MarreFitbit]

Hi there, @Arriyann. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear about the issues with your Versa 2. We're here to help you! @Odyssey13 Thanks for your help! 

I've seen you contacted our Support Team after posting here and they already offered some troubleshooting steps, my best advice is to keep the conversation directly with them so they will tell you what is the next step in case that the recommendations provided haven't worked. 

Thanks in advance! 

[Arriyann]

Thanks but they couldn’t help me