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Versa 2 won't keep connected to Wi-Fi

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‎08-29-2020 11:36 - last edited on ‎08-31-2020 13:33 by Fitbit Moderator

‎08-29-2020 11:36 - last edited on ‎08-31-2020 13:33 by Fitbit Moderator

Hi, I got my Versa about a year ago and the wi-fi on the watch was working fine until about now. Every time I go like 5 feet away from the router it disconnects. Same with other wi-fi. How to fix it? I can't download any applications because of this issue. 

 

Moderator Edit: Clarified subject

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‎08-31-2020 13:38

‎08-31-2020 13:38

Hi there @Krish_2009, it's nice to see you around the Community Forums. I'm sorry to hear that your Versa 2 is not keeping connected to your Wi-Fi.

 

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit watch connect to Wi-Fi? 

 

Give this a go and let me know if the issue persists. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-31-2020 13:38

‎08-31-2020 13:38

Hi there @Krish_2009, it's nice to see you around the Community Forums. I'm sorry to hear that your Versa 2 is not keeping connected to your Wi-Fi.

 

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit watch connect to Wi-Fi? 

 

Give this a go and let me know if the issue persists. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-31-2020 13:41

In response to MarreFitbit

‎08-31-2020 13:41

I was trying to connect my versa at low battery, it now works 🙂
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‎08-31-2020 13:56

In response to Krish_2009

‎08-31-2020 13:56

Hey @Krish_2009, that's great! I'm glad to hear you're back on track. 😉

 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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