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Versa 2 won't let me select an exercise

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‎09-15-2022 20:10 - last edited on ‎09-16-2022 06:03 by Fitbit Moderator

‎09-15-2022 20:10 - last edited on ‎09-16-2022 06:03 by Fitbit Moderator

My Versa 2 will not let me select an exercise. It’s like the screen gets stuck. I have rebooted and nothing. Please help!!! What do I need to do? Battery is fully charged.

 

Moderator Edit: Clarified subject

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‎09-16-2022 06:05 - edited ‎08-18-2023 05:33

In response to Aspriggs

‎09-16-2022 06:05 - edited ‎08-18-2023 05:33

Hi there, @Aspriggs. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. @JohnnyRow Thanks for your help. 

Since the restart you've done didn't work, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎09-15-2022 21:04

‎09-15-2022 21:04

Have you tried a restart ? A good easy first step for any problem; sometimes helps and never does any harm.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-16-2022 05:28

In response to JohnnyRow

‎09-16-2022 05:28

I’ve restarted it several times. Hasn’t helped.

Anna


Please excuse typos...
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‎09-16-2022 06:05 - edited ‎08-18-2023 05:33

In response to Aspriggs

‎09-16-2022 06:05 - edited ‎08-18-2023 05:33

Hi there, @Aspriggs. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. @JohnnyRow Thanks for your help. 

Since the restart you've done didn't work, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes