help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't pair Moto g6 play

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2019 10:05

‎12-26-2019 10:05

I have a Motorola g6 play and I just got a Fitbit versa 2 and I cannot get the 2 to pair. I've tired restarting both and turning my Bluetooth on and off just like it suggests. I don't know what to do. This is my 1st Fitbit so I really know nothing about them

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-26-2019 10:54

‎12-26-2019 10:54

Your phone is not on the Approved Devices list so may work for some functions and not others.

Best Answer
0 Votes