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Versa 2 won't pair to my phone

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‎11-17-2021 09:43 - last edited on ‎11-17-2021 16:01 by Fitbit Moderator

‎11-17-2021 09:43 - last edited on ‎11-17-2021 16:01 by Fitbit Moderator

The fitbit app requires pairing. Cannot go further with the set up without the pairing. The watch is not charging past half way. No devices found on Bluetooth. The watch is switched on next to the phone. I am stuck now with set up. Why is pairing always so hard with every device ????

 

 

Moderator Edit: Clarified subject

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‎11-17-2021 16:04 - edited ‎11-24-2023 02:53

‎11-17-2021 16:04 - edited ‎11-24-2023 02:53

Hi there, @Yllig. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience about your Versa 2.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still have issues, please feel free to contact them back so they can continue assisting you.

Have nice day! 

Maria | Community Moderator, Fitbit


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