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Versa 2 won't pair with phone - Android 8.1

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‎01-26-2021 16:03 - last edited on ‎01-27-2021 12:15 by Fitbit Moderator

‎01-26-2021 16:03 - last edited on ‎01-27-2021 12:15 by Fitbit Moderator

My Versa 2 rejects pairing to my android os 8.1 phone as of last night...

 

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‎01-27-2021 12:15 - edited ‎01-27-2021 12:16

‎01-27-2021 12:15 - edited ‎01-27-2021 12:16

Hi @WonderWoman73, welcome to the Community Forums.

 

Thanks for your post. To fix this, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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‎01-27-2021 12:15 - edited ‎01-27-2021 12:16

‎01-27-2021 12:15 - edited ‎01-27-2021 12:16

Hi @WonderWoman73, welcome to the Community Forums.

 

Thanks for your post. To fix this, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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