Versa 2 won't receive Facebook Messenger notifications anymore

[Gbeckwith]

I was set up and receiving notifications for Messenger when it suddenly stopped.  Messenger is set up correctly for notifications.  Android Phone software is up to date.  Messenger option in app notifications option is greyed out and unselectable.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Gbeckwith. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand your concern, I will do my best to help you! 

Are the Facebook Messenger notifications the only ones missing? Are other notifications working fine? I'd recommend checking whether your Versa 2 is in sleep mode. When sleep mode is on:

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
• The sleep mode icon illuminates in quick settings.

If the above doesn't describe your issue, please see Why are notifications delayed or missing?

[Gbeckwith]

Connections came back as suddenly as they disappeared.  Gremlins, I guess.

[MarreFitbit]

@Gbeckwith Awesome! I'm glad to hear that the issue seems to be solved. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!