help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't receive WhatsApp notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2021 07:06 - last edited on ‎02-04-2021 08:15 by Fitbit Moderator

‎02-04-2021 07:06 - last edited on ‎02-04-2021 08:15 by Fitbit Moderator

WhatsApp messages do not come through, tried everything. 
Can anyone help? 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎02-04-2021 08:14

‎02-04-2021 08:14

Hi there @Baath, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

 

Please confirm if you've followed all steps provided here Troubleshooting quick tips for iPhones

 

I'd also like to know if there's any other third-party app you're not receiving text from. 

 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎02-04-2021 08:43

‎02-04-2021 08:43

You may have missed setting up WhatsApp, in the App Notifications section?

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Notifications

And verify the top 4 items are correctly defined.

Also

App notifications

and select any apps you want to hear from.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-06-2021 22:22

In response to Guy_

‎02-06-2021 22:22

Hi Guy,


thanks for your reply. I have got it to work now. I restarted the Fitbit 😉👍🏽 

Best Answer
0 Votes

‎02-06-2021 22:24

In response to MarreFitbit

‎02-06-2021 22:24

Thank you for reply and help. 
I restarted the Fitbit and now all my notifications are working. 

Best Answer
0 Votes

‎02-06-2021 23:00 - edited ‎02-06-2021 23:00

In response to Baath

‎02-06-2021 23:00 - edited ‎02-06-2021 23:00

Thanks for your feedback, good to know how you got it working again.

Author | ch, passion for improvement.

Best Answer
0 Votes