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Versa 2 won't receive call notifications

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‎06-28-2020 15:57 - last edited on ‎07-14-2020 07:36 by Fitbit Moderator

‎06-28-2020 15:57 - last edited on ‎07-14-2020 07:36 by Fitbit Moderator

I have checked all the settings I can think of on watch & phone, tried restarting both, still no thing happens when my phone rings. It worked when the watch was originally paired with the phone. I don't know what changed.

 

 

Moderator edit: updated subject for clarity

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‎07-14-2020 07:35

‎07-14-2020 07:35

Hi @peterbflat, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa 2 since it doesn't receive call notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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